Who We Are
Maid VIP is a domestic referral agency. That means we are not a cleaning company that employs the people who arrive at your door — instead, we do the work of finding, screening, and introducing independent cleaning professionals, and you engage the professional directly. Our role is the trusted layer in between: vetting, matching, and supporting, so you can hire with confidence. For a deeper look at how this model works and why it protects homeowners, see our guide on the domestic referral agency model.
We focus on interior residential and commercial cleaning across four Los Angeles communities — Beverly Hills, Malibu, Thousand Oaks, and Woodland Hills — matching each client with a professional suited to their home, their standards, and their schedule.
How We Vet
The value of a referral agency lives entirely in the quality of its screening. Before we introduce a professional to a client, we conduct an in-person interview, check references, and run a background screening, and we brief each professional on the standards and care a home requires. By the time someone is referred to you, the groundwork is already done — and for privacy-sensitive households, discretion and NDAs can be arranged as part of the match.
The People Behind Maid VIP
Maid VIP stays small and personal on purpose. The operation is run day to day by our general manager, and the cleaning itself is done by a close circle of independent professionals we've worked alongside for years — not a rotating, anonymous roster.
Charm
Charm runs Maid VIP day to day — overseeing vetting, matching, and the client experience from the first call through every follow-up. She's the person our clients actually talk to, and the one who makes sure each match is the right one.
The professionals we match you with aren't strangers to us. Each is an independent cleaner we've partnered with and trusted over many years — vetted, reference-checked, and familiar to the households they serve. A few of the people you may meet:
Edy
An independent professional we've trusted and partnered with for years.
Adrian
A familiar, dependable presence in many of the homes we serve.
Jorge
Years of careful, detail-first work behind every visit.
Daisy
Known for a meticulous touch and a warm, professional manner.
Concepcion
A long-standing partner clients ask for by name.
Jesse
Reliable and thorough — part of our network for years.
Why the Model Works
Hiring a cleaner blind is a gamble, and large impersonal platforms often trade away consistency and accountability. The referral model sits in between: real vetting, a direct and continuing relationship with an independent professional, and a knowledgeable team who knows both the client's expectations and the local area. For the households we serve, that balance is exactly the point.