Our Referral Standards
How we vet every professional we refer.
Maid VIP is a fully insured and bonded California domestic referral agency. We never send a name to your door that hasn't cleared a documented, multi-stage vetting process — here is exactly what that process involves.
As a referral agency, our most important responsibility is the integrity of the introductions we make. The independent cleaning professionals in our network run their own businesses — but they earn a place in it only by clearing every stage of the vetting funnel below. We verify before we refer, and we re-confirm credentials on an ongoing basis.
The Vetting Funnel
Four stages. No shortcuts.
Application
Every professional begins with a formal application documenting their independent business, service history, and at least two years of hands-on cleaning experience.
Background & Identity Checks
We confirm identity and run a criminal background check. Anyone who does not clear it is not referred — without exception.
Reference Verification
We contact prior clients directly to confirm reliability, quality of work, professionalism, and trustworthiness inside a private home.
License & Insurance Audit
We require and verify a valid business license and documented proof of active liability insurance before any referral is made.
A Fully Insured & Bonded California Referral Agency
Maid VIP operates as a domestic referral agency under California law. We are fully insured and bonded, and we structure every engagement around that standing: we vet and introduce independent professionals, the professional performs the work, and we stay involved to help coordinate scheduling and resolve any concern. The same standard is reflected in our Terms of Service and backed by the re-clean and refund guarantee in our Cancellation & Refund Policy.
Because we treat vetting as an ongoing obligation rather than a one-time gate, licenses and insurance are re-confirmed over time, and client feedback feeds directly back into who remains in our network.
Ready for a vetted match?
Tell us about your home and what you need, and we'll connect you with a professional who has cleared every stage above.